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Efnisorð
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Samþykkt | Titill | Höfundur(ar) |
|---|---|---|
| 28.8.2014 | Customer Satisfaction, Customer Loyalty, and Purchasing Behavior in Retail Stores: The Effects of Patience and Service | Hildur Benediktsdóttir 1990- |
| 28.8.2014 | Time Perception, Acceptable Wait, Patience, and Reneging Behavior in Tele-Queues | Brynhildur Laufey Brynjarsdóttir 1991- |
| 1.9.2014 | Using Objective Measures of Customer Waiting Time to Correct Self-Reported Patience | Sigríður Ósk Ólafsdóttir 1989- |
| 26.8.2015 | Using Survival-Analysis to Assess Reneging Behavior: Correcting Self-Reported Maximum Impatience | Sigrún Ósk Jakobsdóttir 1989- |