30.1.2014 | Customer analytics in Iceland : attitudes and implementation | Rúrik Karl Björnsson 1987- |
28.8.2014 | Customer Satisfaction, Customer Loyalty, and Purchasing Behavior in Retail Stores: The Effects of Patience and Service | Hildur Benediktsdóttir 1990- |
2.7.2015 | The impact of impatience on customer loyalty and satisfaction | Rannveig Guðmundsdóttir 1989- |
7.7.2016 | Online customer engagement on Twitter : the case of Icelandair | Helena Gunnars Marteinsdóttir 1988- |
13.2.2017 | The effect of brand awareness on loyalty, empirical study generic drugs in France | Léglise, Muriel Claude Daniele , 1973- |
10.8.2017 | Instagram marketing : a study about the effect of visual content on customer engagement in the airline industry | Wilhelm Öhman 1989- |
17.1.2019 | Engagement behavior on Facebook and the relationship between managers and consumers: the case of Icelandair | Arna Dögg Sigfúsdóttir 1991- |