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Verk með efnisorðið 'Customer services'
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Efnisorð
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Samþykkt | Titill | Höfundur(ar) |
|---|---|---|
| 1.9.2014 | Using Objective Measures of Customer Waiting Time to Correct Self-Reported Patience | Sigríður Ósk Ólafsdóttir 1989- |
| 26.8.2015 | Using Survival-Analysis to Assess Reneging Behavior: Correcting Self-Reported Maximum Impatience | Sigrún Ósk Jakobsdóttir 1989- |
| 6.7.2016 | Service quality, national differences, and shopping behaviour at airport commercial area : the case of Keflavik International Airport | Bryndís Marteinsdóttir 1981- |
| 31.8.2017 | Customer segmentation in electronics retail using self-organizing maps | Sigurður Jónsson 1986- |
| 12.9.2017 | Human face or Internet interface? : actualizing the potential of service portal | Lilja Bragadóttir 1963- |
| 18.6.2021 | Web service connection to Arion Bank | Arnþór Lúðvíksson 1990-; Aron Úlfarsson 1997-; Sólrún Ásta Björnsdóttir 1997- |
| 17.10.2024 | From legacy practices to passenger-centric recovery : understanding preferences for emerging solutions in passenger disruption management | Anna Bower Richardson 1998- |