Please use this identifier to cite or link to this item: http://hdl.handle.net/1946/12963
When implementing software development in a global environment, a popular strategy is the establishment of virtual teams. The objective of this paper is to examine what competence an IT project manager has to have to lead a virtual IT team successfully. The question is approached from the perspective of competences presented in the IPMA competence baseline, or The Eye of Competences. Results from research, as well as a survey conducted, highlighted that both soft and hard skills are needed for the optimal IT project manager to lead a virtual team. To be successful in this area it is not sufficient to be outstanding in technical competences. Soft skills like communication, teamwork and leadership are no less essential. The competences scoring highest in the survey were: clarity of objectives, leadership & project management, communication, reliability & efficiency, teamwork and quality management.