Vinsamlegast notið þetta auðkenni þegar þið vitnið til verksins eða tengið í það: http://hdl.handle.net/1946/25621
The aim of this paper is to investigate whether Facebook is a suitable platform to support communications of virtual teams. Facebook, with its evolution over recent years, now offers so many and integrated functionalities and features, that in some cases it even surpasses other specialized tools. In this paper I focus on general communicative needs of virtual teams, alongside more specific communication topics such as relationship building. The research was conducted using a survey of students attending Reykjavik University, interviews with experienced project managers as well as case study review of companies using the newly launched Facebook at Work platform. The survey results showed that for project teams at an educational context such as the University of Reykjavik, Facebook is viewed positively as meeting virtual team communication needs. The vast majority had experience of using Facebook and an overwhelming majority felt it exceeded the usage of telephone and email in communication quality terms. The current configuration of Facebook seems to lend itself to certain contexts such as educational, non-profit organizations such as social and sporting clubs, and even in a start-up commercial context. However, a number of factors, including concerns over security and accessibility of data, means broader roll out is questionable at this point in time.