You better “werk” : LGBQO Individuals within the Icelandic workforce

Abstract

This study investigates the experiences and performance of LGBQO (Lesbian, Gay, Bisexual, Queer, and Other) employees within the Icelandic workforce. It addresses three main questions: the impact of job satisfaction on LGBQO employees, the influence of sexual identity on organisational commitment, and how LGBQO employees perceive their workplaces to be safe environments. The overarching research question is: To what extent does being an LGBQO individual shape one's experiences and performance within the Icelandic workplace? 103 participants completed a 56-question questionnaire focusing on six variables: job satisfaction, organisational commitment, self-work performance, intentions to quit, workplace support, and workplace hostility. The study aimed to explore the relationships between these variables to assess LGBQO individuals' experiences in the Icelandic workforce. The findings highlight that job satisfaction is the most significant variable influencing organisational commitment and self-work performance. High job satisfaction correlates with improved organisational commitment and better work performance. Additionally, the study found that LGBQO employees generally hold favourable views of their organisations and perceive their workplaces as fostering safe environments, likely due to Iceland's high level of societal acceptance. Organisations should focus on strategies that enhance job satisfaction to sustain supportive and positive work environments. This Approach will help create positive employee experiences and improve retention rates