<?xml version="1.0" encoding="UTF-8"?><?xml-stylesheet type="text/xsl" href="static/style.xsl"?><OAI-PMH xmlns="http://www.openarchives.org/OAI/2.0/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.openarchives.org/OAI/2.0/ http://www.openarchives.org/OAI/2.0/OAI-PMH.xsd"><responseDate>2026-10-03T00:49:27Z</responseDate><request verb="GetRecord" identifier="oai:skemman.is:1946/39889" metadataPrefix="dim">https://skemman.is/oai/request</request><GetRecord><record><header><identifier>oai:skemman.is:1946/39889</identifier><datestamp>2021-09-10T11:40:56Z</datestamp><setSpec>com_1946_2059</setSpec><setSpec>com_1946_2057</setSpec><setSpec>col_1946_2066</setSpec></header><metadata><dim:dim xmlns:dim="http://www.dspace.org/xmlns/dspace/dim" xmlns:doc="http://www.lyncode.com/xoai" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.dspace.org/xmlns/dspace/dim http://www.dspace.org/schema/dim.xsd">
<dim:field mdschema="dc" element="contributor" lang="is">Háskóli Íslands</dim:field>
<dim:field mdschema="dc" element="contributor" qualifier="author">Martina Keshia Williams 1990-</dim:field>
<dim:field mdschema="dc" element="description" qualifier="advisor">Erla Sólveig Kristjánsdóttir 1958-</dim:field>
<dim:field mdschema="dc" element="description" qualifier="abstract" lang="en">The aim of this research is to gain an insight into the important aspects of managing a diverse workforce within Iceland’s tourism industry. It will investigate literature on about culture, cultural competences and diversity and inclusion management in order to identify the skills needed for manager in multiculturial organizations.</dim:field>
<dim:field mdschema="dc" element="date" qualifier="accessioned">2021-09-10T11:40:54Z</dim:field>
<dim:field mdschema="dc" element="date" qualifier="available">2021-09-10T11:40:54Z</dim:field>
<dim:field mdschema="dc" element="date" qualifier="issued">2021-09-10T11:40:55Z</dim:field>
<dim:field mdschema="dc" element="date" qualifier="submitted">2021-09-10T11:23:12Z</dim:field>
<dim:field mdschema="dc" element="date" qualifier="published">2021-09</dim:field>
<dim:field mdschema="dc" element="identifier" qualifier="uri">http://hdl.handle.net/1946/39889</dim:field>
<dim:field mdschema="dc" element="language" qualifier="iso">en</dim:field>
<dim:field mdschema="dc" element="subject" lang="is">Viðskiptafræði</dim:field>
<dim:field mdschema="dc" element="title" lang="en">Managing Multiculturalism: Intercultural skills for general managers</dim:field>
<dim:field mdschema="dc" element="type">Thesis</dim:field>
<dim:field mdschema="dc" element="type" qualifier="degree">Bachelor's</dim:field>
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